Episode 3: Documenting Non-Conformances, Root Cause Analyses, Corrections, Corrective Actions, and Preventive Actions

In Kellerman Consulting’s third episode of the CAPA video series, we talk about how to properly document a root cause analysis investigation, corrections, corrective actions, and preventive actions. Additionally, we review why proper documentation of a CAPA program, and the communication of these events are so critical to an organization’s food safety culture.